Terms of Services

Welcome to Aqua Mart!

By accessing or using our website (www.aquamart.com) and purchasing from us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

These terms govern your relationship with Aqua Mart (“we,” “us,” “our,” or “the Company”) and outline your rights, responsibilities, and obligations as a user (“you,” “your,” or “customer”).

If you disagree with any part of these terms, please do not use our website or services.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service, our Privacy Policy, Refund & Return Policy, and Shipping Policy.
We may update or modify these terms at any time, and the latest version will always be available on our website. Continued use of our services implies acceptance of any changes.

2. Eligibility

To use our website or make purchases, you must:

• Be at least 18 years old or have parental/guardian consent.

• Provide accurate and current information when registering or purchasing.

• Use the website in compliance with all applicable laws and regulations.

3. Account Registration

Creating an account on Aqua Mart is optional but recommended for a smoother experience.
You are responsible for:

• Keeping your login credentials confidential.

• Ensuring all personal information is accurate and up to date.

• Immediately notifying us at 📧 aquarod00@gmail.com if you suspect unauthorized access to your account.

Aqua Mart will not be liable for any loss arising from unauthorised account use.

4. Product Information

We strive to display accurate product descriptions, images, and pricing.
However, slight variations may occur due to:

• Manufacturing differences

• Display settings on your device

• Availability from suppliers

We reserve the right to correct errors or inaccuracies in product listings without prior notice.

5. Pricing and Payment

All prices on our website are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise.

We accept multiple payment methods, including:

• Credit/Debit Cards

• Bank Transfers

• Cash on Delivery (COD)

• Mobile Wallets (where applicable)

By submitting payment information, you represent that you are authorized to use the payment method provided.

We reserve the right to cancel any order if fraudulent or suspicious activity is detected.

6. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. Aqua Mart reserves the right to cancel or refuse orders for any reason, including but not limited to:

• Product unavailability

• Payment issues

• Incorrect pricing or description

• Suspicious activity

You may request cancellation within 6 hours of placing the order, provided it hasn’t been processed or shipped. Once shipped, the order can only be managed under our Return Policy.

7. Shipping and Delivery

Our Shipping Policy governs all aspects of delivery, timelines, and shipping fees.
Delivery estimates are provided for convenience and are not guaranteed. Aqua Mart is not responsible for delays caused by courier partners, weather, or external disruptions.

8. Returns and Refunds

Returns and refunds are handled as per our official Refund & Return Policy.
To qualify, items must meet all eligibility conditions listed there.
Shipping fees are non-refundable unless the return is due to an error on our part.

9. Product Availability

We make every effort to keep our inventory accurate. However, certain items may become unavailable after an order is placed.
In such cases, we will:

• Offer an alternative product of equal value, or

• Issue a full refund if the alternative is not accepted.

10. Promotions and Discount Codes

From time to time, we may offer promotional discounts, coupons, or sales.
Each promotion is subject to specific terms, including validity period, product eligibility, and usage limits.
Aqua Mart reserves the right to modify or cancel promotions at any time without notice.

11. Intellectual Property

All content on this website — including logos, product photos, designs, text, and graphics — is the exclusive property of Aqua Mart or its content providers.

You may not copy, reproduce, modify, or distribute any content without prior written permission.
Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

12. User Conduct

When using our website, you agree not to:

• Post or share false, offensive, or illegal content

• Attempt to hack, interfere, or disrupt site functionality

• Use automated bots or scripts to collect data

• Engage in fraudulent transactions or impersonate others

Any violation of these rules may result in suspension or permanent termination of your access.

13. Third-Party Links

Our website may contain links to third-party websites or services for your convenience.
Aqua Mart is not responsible for the content, accuracy, or privacy practices of these external sites.
Accessing third-party links is entirely at your own risk.

14. Limitation of Liability

To the fullest extent permitted by law, Aqua Mart shall not be held liable for:

• Any indirect, incidental, or consequential damages

• Loss of profits, data, or business opportunities

• Issues caused by misuse of our website or products

Our total liability, in any case, will not exceed the total amount you paid for the product in question.

15. Warranties and Disclaimers

Aqua Mart provides products “as is” and “as available.”
We do not guarantee that:

• The website will always function without interruption or error

• The products will meet all personal expectations

All implied warranties, including merchant ability or fitness for a particular purpose, are hereby disclaimed to the maximum extent allowed by law.

16. Privacy and Data Protection

We respect your privacy. All personal information you provide is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
We never sell or share your personal information with unauthorized third parties.

17. Indemnification

You agree to indemnify and hold harmless Aqua Mart, its employees, directors, and affiliates from any claims, damages, or expenses (including legal fees) arising out of your:

• Violation of these Terms

• Misuse of our products or services

• Breach of laws or rights of third parties

18. Termination of Service

We reserve the right to suspend or terminate your account and access to the website at our sole discretion if we believe you have violated these Terms of Service or any applicable law.
Upon termination, all provisions intended to survive (such as limitations of liability) shall remain in effect.

19. Governing Law and Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan.
In case of any dispute, both parties agree to first attempt an amicable resolution through communication.
If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Pakistan.

20. Contact Information

If you have any questions or concerns about these Terms of Service or any aspect of your experience with Aqua Mart, please contact us.

📧 Email: aquarod00@gmail.com
🌐 Website: www.aquarod.store
🕒 Hours: Monday – Saturday, 10:00 AM – 6:00 PM

Acknowledgment

By using our website and purchasing from Aqua Mart, you acknowledge that you have read, understood, and agreed to these Terms of Service in full.

Thank you for choosing Aqua Mart — we appreciate your trust and look forward to serving you.